SpecTAC IT Warranty (TAC Services)
SpecTAC IT Services keeps your network up when others don't.
SpecTAC IT Services safe guards your network and maximizes uptime and performance. We extend the life span of your network by utilizing expert TAC service staff and genuine OEM replacement options, providing support 5 years longer than the competition.
SpecTAC IT Services offers you peace of mind.
Should your network fail, a SpecTAC IT services support technician will troubleshoot your issue and identify root-cause. If the hardware has failed, it will be promptly replaced as fast as immediately, to have you back up with minimal down time.
SpecTAC IT Services offers the best Customer Service in the industry.
SpecTAC IT Services streamlines a multiple manufacturer network with one contract. You will have a single, dedicated sales representative before, during, and after your contract purchase. Your sales representative will also monitor all cases you open.
Our Key Benefits Include:
- One Contract servicing your whole network - multi-manufacture
- support with all equipment under one service contract.
- Customizable Service Levels - Multiple Service and support
- levels under one contract
- Coverage in the US and beyond
» Download SpecIT Services Brochure (PDF)
FLEXABLE
- One contract for your multiple manufacturer network.
- Co-term contracts so you can add/replace hardware and maintain one renewal date.
- Support for EOL and EOS.
AFFORDABLE
- Savings of up to 40% compared to SMARTnet and other manufacturer’s support.
RELIABLE
- 326 certified technicians. Multiple support levels.
- 24x7 TAC support.
- Immediate hardware replacement option as well as popular 4 hour and Next Business Day (NBD).
TRUSTED
Some of our customers include:
- Department of Agriculture Department of Treasury Dr. Pepper
- Exide Technologies
- HP Enterprises
- Nissan North America
- Polycom
- US Army
- and many more
- Better Business Bureau Accredited!